Important letter to all Patients - please read
Open letter to patients Nov20
INFORMATION FOR PATIENTS REGARDING CORONAVIRUS (COVID-19)
For the latest advice and information regarding Coronavirus infection go to www.nhs.uk/conditions/coronavirus-covid-19/
If you have a high temperature of 37.8 degrees or more, a new continuous cough or a loss or change to your sense of smell or taste you must self isolate at home for 7 days and try to avoid contact with other people. If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.
Anyone with the above symptoms who is WELL should stay at home and does not need to contact 111.
Anyone with the above symptoms who is UNWELL should refer to 111 online for further advice. DO NOT come to the surgery or a pharmacy or a hospital.
UPDATE ON APPOINTMENTS SYSTEM
Please note that GP appointments will continue to be telephone or video consultations for the foreseeable future. Face-to-face appointments will be by invitation only. Please DO NOT come to the surgery unless you have been asked to come in.
Most nursing appointments are available face-to-face, but long term condition reviews will be telephone consultations.
Both surgeries will remain open but the entry doors will remain locked. If you have been asked to come in (following a telephone call from a clinician) please ring the intercom and a member of the team will assist you.
Face Coverings/Temperature Checks
If you do have an appointment to see a Nurse or are asked by a GP to come in, please bring your own face covering and wear this whilst in the surgery (all patients aged 3 or over). A face covering should cover your mouth and nose while allowing you to breath comfortably. It can be as simple as a scarf or bandana that ties behind the head.
Each patient entering the surgery will have their temperature checked.
Thank you to you all for your patience and understanding in these difficult times.
Please note that normal repeat prescription ordering rules apply. We will REJECT requests if more than 2 weeks before you are due to run out and normal quantities will be ordered when they are due. Thank you for your co-operation.
Prescription requests can be posted through the letterbox, requested via Patient Access or you can email your surgery. If you are unable to request your prescription via any of these means, please telephone the surgery for advice.
ALL PRESCRIPTIONS ARE NOW BEING SENT DIRECTLY TO A PHARMACY. PLEASE LET US KNOW WHICH PHARMACY YOU WOULD LIKE TO COLLECT YOUR PRESCRIPTION FROM.
Welcome to The Misbourne Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Online Patient Access
If you would like to apply for access to this service please see the 'Patient Access' tab under 'further information' on the right. Once set up you will be able to access these services by clicking on one of the icons below.
Access to the Surgeries
There are adequate parking, access and toilet facilities for disabled people. The staff will be pleased to help, if needed.
(Site updated 05/11/2020)