Practice News and Updates! Please Read!

19th Jul

IT System Issue

Dear All,

We are aware of a worldwide IT outage, which is also affecting our systems.

Please be assured that the IT team is diligently working to resolve the problem as quickly as possible.

Thank you

16th Jul

Prescription Pre-Payment Certificates (PPC)

📢 Important Announcement for Patients: Prescription Pre-Payment Certificates (PPC) 📢

Dear patients,

As healthcare costs continue to rise, we want to ensure that you’re aware of an option that can save you money on prescription charges. If you don’t qualify for free prescriptions, consider the following Prescription Pre-Payment Certificates (PPCs):

  1. 3-Month PPC: £32.05
    • Ideal if you require more than 3 prescribed items within 3 months.
  2. 12-Month PPC: £114.50
    • Cost-effective if you need more than 11 prescribed items within 12 months.
  3. HRT Annual PPC: £19.80
    • A great choice if you require more than 2 prescribed HRT items in 12 months.

Spread the word! Share this information with friends and family who may benefit. For more details, visit Prescriptions - NHS (www.nhs.uk).

Stay well, The Misbourne Practice

28th Jun

Healthy Libraries

Have you heard of Healthy Libraries?
 
Healthy Libraries provide a range of activities, events, and information to help promote healthier and happier lives for Bucks residents.
 
Whether you want to learn about healthy eating, find ways to look after your mental health, or connect with other people in your community, there are many ways that libraries will be able to support you with your health and wellbeing.
 
14th May

Transitioning Away from SMS Communication

We are moving away from SMS communication being our primary way to contact patients, due to a rise in messaging costs; text messages will only be used where deemed absolutely necessary. It is therefore imperative that we have your correct email address, as that will be our preferred means of communication. Please update using the change of details form on our website.

3rd May

Bank Holiday Notice

The Surgery will be closed for the Bank Holiday on Monday 6 May 2024.

We will be reopening as normal on Tuesday 7 May 2024.

Please call 111 for medical advice or 999 in an emergency.

22nd Apr

Digital Literacy Event - Mastering the NHS App

A digital literacy event will take place at the Chalfont Hub on Saturday, May 18th, from 1:00 to 5:00 pm. We are seeking 16 patients interested in learning how to use the NHS App. To secure your spot, kindly provide your name to the reception by the week starting April 29th, two weeks before the event.
Easter 2024 – Practice Opening Hours
26th Mar

Easter 2024 – Practice Opening Hours

Easter 2024 – Practice Opening Hours

We would like to wish all our patients a very happy Easter.  Our opening hours over the Easter break are as follows:-

  • Thursday 28 March 2024 – 08:30 to 18:00
  • Friday 29 March 2024 – Good Friday – CLOSED
  • Saturday 30 March 2024 – CLOSED
  • Sunday 31 March 2024 – Easter Sunday – CLOSED
  • Monday 1 April 2024 – Easter Monday – CLOSED
  • Tuesday 2 April 2024 – 08:30 to 18:00

At weekends and on Bank Holidays emergencies are dealt with by either the local out of hours service provider or by 111.

Bucks 24/7 (Fed Bucks) provides Out of Hours services when the surgery is closed. 

They can be contacted by dialling 111, which is free from both landlines and mobiles, or by visiting 111 online: NHS 111 Online

If you need to be seen, you may be asked to attend an Urgent Treatment Centre base in Amersham or Wycombe.

If the problem is a life-threatening emergency, call 999.

Other sources of medical help or advice are:

NHS 111 Online

Your local Pharmacist - click here to find out how your pharmacy can help

Urgent Treatment Centre (Minor Illness and Injury Unit) Wycombe Hospital, Queen Alexandra Road, High Wycombe, HP11 2TT - call 111 or visit 111 online to arrange an appointment.

Mount Vernon Hospital Minor Injuries Unit, Rickmansworth Road, Northwood, HA6 2RN

Slough NHS Walk-in Centre, Upton Hospital, Albert Street, Slough, Berks SL1 2BJ.

If you need medical attention during these times please phone 111 who will provide you with telephone advice, access to see a Doctor at the Out of Hours centre at Hinchingbrooke Hospital or a home visit if medically indicated.

 

19th Mar

Stay Protected: COVID-19 Vaccine Update!

Spring 2024 booster eligibility

COVID-19 is more serious in older people and in people with certain underlying health conditions. For these reasons, people aged 75 years and over, those in care homes, and those aged 6 months and over with a weakened immune system are being offered a spring dose of COVID-19 vaccine.

Timing of the spring booster

You should be offered an appointment between April and June, with those at highest risk being called in first. You will be invited to have your booster around 6 months after your last dose, but you can have it as soon as 3 months.

If you are turning 75 years of age between April and June, you do not have to wait until your birthday, you can attend when you are called for vaccination.

You will be invited for your booster, your GP may offer you the vaccine or you can book using the NHS app for Apple or Android. You can also find your nearest walk-in vaccination site from the NHS website.

Vaccines in use this spring

You will be given a booster dose of a vaccine made by Pfizer or Moderna and approved in the UK. These vaccines have been updated since the original vaccines and target a different COVID-19 variant. These updated vaccines boost protection well, and give slightly higher levels of antibody against the more recent strains of COVID-19 (Omicron).

As we cannot predict which variants of COVID-19 will be circulating this spring and summer, the Joint Committee on Vaccination and Immunisation (JCVI) have concluded that the vaccine used in the later weeks of the autumn 2023 programme should be used.

Please accept the vaccination that is offered to you as soon as you are able to – you will be offered the right vaccine for you at the right time.

Who cannot take up the offer of a spring booster

There are very few eligible people who should not have a dose this spring. If you have had a severe reaction to a previous dose of the vaccine you should discuss this with your doctor.

Side effects

Common side effects

As with your previous dose, the common side effects are the same for all COVID-19 vaccines, including the updated vaccines being used this spring and include:

·       having a painful, heavy feeling and tenderness in the arm where you had your injection – this tends to be worst around 1 to 2 days after the vaccine

·       feeling tired

·       headache

·       general aches or mild flu-like symptoms

You can rest and take paracetamol (follow the dose advice in the packaging) to help you feel better.

Side effects following vaccination normally last less than a week. If your symptoms seem to get worse or if you are concerned, you can call NHS 111 or for text/phone use 18001 111.

You can also report suspected side effects of vaccines and medicines through the Yellow Card scheme.

Serious side effects

Cases of inflammation of the heart (called myocarditis or pericarditis) have been reported very rarely after both the Pfizer and Moderna COVID-19 vaccines. These cases have been seen mostly in younger men and within several days of vaccination. Most of the people affected have felt better and recovered quickly following rest and simple treatments.

You should seek medical advice urgently if, after vaccination, you experience:

·       chest pain

·       shortness of breath

·       feelings of having a fast-beating, fluttering or pounding heart

If you had a serious side effect after a previous dose you may be advised to avoid or delay further vaccination. You should discuss this with your doctor or specialist.

Reporting side effects

You can report suspected side effects of vaccines and medicines through the Yellow Card Scheme:

·       online at Yellow Card Scheme

·       by downloading and using the Yellow Card app on Apple or Android

·       by calling the Yellow Card scheme on 0800 731 6789 (9am to 5pm)

If you are unwell on the day of your appointment

If you are unwell, wait until you have recovered to have your vaccine. You should not attend an appointment if you have a fever or think you might be infectious to others.

You may still catch COVID-19 after having the vaccine

The COVID-19 vaccine will reduce the chance of you becoming severely unwell from COVID-19 this spring and summer. It may take a few days for your body to build up some extra protection from the dose. Like all medicines, no vaccine is completely effective. Some people may still get COVID-19 despite having a vaccination, but any infection should be less severe.

If you have not had all your vaccinations

If you have not yet had either of your first 2 doses of the vaccine (or a third dose for those with a weakened immune system) you should have a dose during the seasonal campaign.

If you are eligible and you have missed an earlier booster, you should have a dose this spring to catch up. Most people do not need extra doses to make up for those you have missed.

If you have a severely weakened immune system your doctor may advise an extra dose 3 months after you have the spring vaccine.

Waiting after you have your vaccine

If you have a history of allergies, or if you had a reaction immediately after a previous dose, you may be advised to stay for 15 minutes after the vaccine. Please make sure you tell the vaccinator.

19th Mar

Adult ADHD Services

 

Adult ADHD services have extensive national wait times, and our local provider is no longer accepting new referrals. Your GP might not be able to establish shared care agreements with online or remote providers for Adult ADHD treatment, potentially leading to no NHS referral recommendation.

Alternatively, they could refer you to other providers solely for assessment, not for ongoing treatment. Private sector referral might be suggested by your GP without shared care arrangements like those in the NHS.

 

This disparity in services, known as a "commissioning gap," has been highlighted at local and national levels.

You could address this issue yourself by contacting your MP or reaching out to the ICB at bobicb.plannedcare@nhs.net.

5th Mar

Everything you need to know about using the NHS App.

4th Mar

Crisis Support Services

If you are having a difficult time, below are details of people you can talk to.

Safe Haven: telephone support every night 6pm-midnght

01494 218098

White Leaf Crisis team: Evening support 01865 902000

Mind: helpline 0300 123 3393

Shout: 24/7 text service 85258

Samaritans: 24/7 helpline 116123

Papyrus: under 35’s helpline 0800 068 141

Calm: helpline for men 0800 585858

4th Mar

TV campaign to encourage blood pressure checks in community pharmacy

High blood pressure (hypertension) is the single biggest treatable risk factor for cardiovascular disease including heart attacks, strokes and dementia. However high blood pressure usually has no symptoms, which is why from 11 March, a TV campaign will encourage those aged 40 and over, to get a free blood pressure check at the nearest participating pharmacy.

4th Mar

Sexual abuse and sexual assault information for vulnerable asylum seekers

Please find below the publication and translated versions of the sexual assault and sexual abuse booklet with information for people seeking asylum:

The publication is hosted by Migrant Help on their website.

Home Office Asylum Support are socialising this across their estate.

27th Feb

Pharmacy First Service

What is Pharmacy First?

The Pharmacy First scheme provides professional health care advice, treatments, and medicines for common illnesses from your local pharmacy, without the need for an appointment.

 

Community pharmacies can offer treatment for seven common conditions without patients needing to see a GP, as part of a major transformation in the way the NHS delivers care. 

 

Highly trained pharmacists at more than nine in ten pharmacies can now access and treat patients for conditions below without the need for a GP appointment.

 

  • Earache
  • Impetigo
  • Infected
  • Insect bites 
  • Shingles
  • Sinusitis
  • Sore throat
  • Urinary tract infections (UTIs) for women aged 16-64 

Available on the high-street, community pharmacy teams have the right clinical training to give people the health advice they need, with no appointment necessary and private consultations available. Community pharmacists will signpost patients to other local services where necessary. 

 

By expanding the services community pharmacies offer, the NHS is aiming to help free up GP appointments and give people more choice in how and where they access care. Don't wait for minor health concerns to get worse – think pharmacy first and get seen by your local pharmacy team. For more information, visit nhs.uk/thinkpharmacyfirst

Benefits:

  • Pharmacists are highly qualified health care professionals who are experts in medicines. They can give the same advice and treatment for common illnesses as the GP.
  • Pharmacies are open during normal business hours, and many are open late, on Saturdays and on Sundays.
  • It may be quicker to see your pharmacist than wait for a GP appointment.
  • You don’t need an appointment.
  • Medicines offered are free of charge if you are normally exempt from prescription charges. If you usually pay for prescription charges, you can still receive advice and can pay the cost of any medicine issued or the standard prescription charge, whatever is cheaper.
  • Anything you say to the pharmacist is treated with confidence.

 

Important information

If accessing the Pharmacy First Scheme you must tell your pharmacist if:

  • You are pregnant and/or breastfeeding
  • You think you might be pregnant
  • Other medications you are taking
  • Any allergies that you have

 

Please check with your local pharmacy to see if they are participating in the Pharmacy First scheme.

 

29th Jun 2023

LloydsPharmacy Transition to Sparks Pharmacy

Dear Patients,

 

We would like to inform you that LloydsPharmacy will be undergoing a transition and will be taken over by Sparks Pharmacy on Saturday, July 1st. We want to assure you that necessary updates, including the name and pharmacy code, for the electronic records we hold, will be automatically processed by the Spine.

 

However, as this transition is a new process for both our team and the pharmacy, we anticipate there may be some delays and confusion. We kindly request your understanding and preparedness for possible delays, particularly with batch prescriptions.

 

Significant percentage of our registered patient population have nominated LloydsPharmacy as their preferred pharmacy. We understand that this transition may cause some uncertainty, but please be assured that we are taking proactive steps to minimize any disruptions.

 

We greatly appreciate your flexibility and cooperation during this process. We will provide further updates as soon as we become aware of any important information.

 

Thank you for your continued support.

13th Mar 2023

Spring Covid Booster

We will soon be holding our Spring Covid Booster programme shortly.  The vaccines will be provided from both of our sites, Chalfont St Peter and Chalfont St Giles.  As soon as we have further details we will let you know but below is some general information for you.

Eligibility cohort for the spring People boosters are 

aged 75 years and older

residents in care homes for older people

and

those aged 5 years and over with a weakened immune system 

We will be prioritising our care home residents and housebound patients as soon as we start delivering the boosters.

Spring booster eligibility

COVID-19 is more serious in older people and in people with certain underlying health conditions. For these reasons, people aged 75 years and over, those in care homes, and those aged 5 years and over with a weakened immune system are being offered a spring booster of COVID-19 vaccine.

Timing of the spring booster

You should be offered an appointment between April and June, with those at highest risk being called in first. You will be invited to have your booster around 6 months from your last dose but you can have it from 3 months.

If you are turning 75 years of age between April and June, you will be called for vaccination during the campaign; you do not have to wait for your birthday.

Vaccines in use this spring

You will be given a booster dose of a vaccine made by Pfizer, Moderna or Sanofi and approved in the UK. These vaccines have been updated since the original vaccines and target different COVID-19 variants. For a very small number of people another vaccine product may be advised by your doctor.

These updated vaccines boost protection well, and give slightly higher levels of antibody against the more recent strains of COVID-19 (Omicron) than the vaccines you would have received previously.

As we cannot predict which variants of COVID-19 will be circulating this spring and summer, the Joint Committee on Vaccination and Immunisation (JCVI) has concluded that all of these vaccines can be used and that no one should delay vaccination to receive a different vaccine.

The Sanofi vaccine contains an adjuvant (a chemical used to improve the immune response to the virus). This vaccine will only be offered to older people, who may respond less well to vaccines. The adjuvant in the COVID-19 vaccine is similar to the one used in the flu vaccine which is routinely given to over 65 year olds. The NHS website has more information about vaccine ingredients.

Please accept the vaccination that is offered to you as soon as you are able to – you will be offered the right vaccine for you at the right time.

You will be invited for your booster, your GP may offer you the vaccine or you can book using the NHS app for Apple or Android. You can also find your nearest walk-in vaccination site from the NHS website.

Who cannot take up the offer of a spring booster

There are very few people who should not have this booster. If you have had a severe reaction to a previous dose of the vaccine you should discuss this with your doctor.

Side effects

Common side effects

As with your previous dose, the common side effects are the same for all COVID-19 vaccines, including the updated vaccines being used this spring and include:

  • having a painful, heavy feeling and tenderness in the arm where you had your injection – this tends to be worst around 1 to 2 days after the vaccine
  • feeling tired
  • headache
  • general aches or mild flu-like symptoms

You can rest and take paracetamol following the dose advice in the packaging, to help you feel better.

Symptoms following vaccination normally last less than a week. If your symptoms seem to get worse or if you are concerned, you can call NHS 111 or text or phone 18001 111.

Serious side effects

Cases of inflammation of the heart (called myocarditis or pericarditis) have been reported very rarely after both the Pfizer and Moderna COVID-19 vaccines. These cases have been seen mostly in younger men and within several days of vaccination. Most of the people affected have felt better and recovered quickly following rest and simple treatments.

You should seek medical advice urgently if, after vaccination, you experience:

  • chest pain
  • shortness of breath
  • feelings of having a fast-beating, fluttering or pounding heart

If you had a serious side effect after a previous dose you may be advised to avoid or delay further vaccination. You should discuss this with your doctor or specialist.

Reporting side effects

You can report suspected side effects of vaccines and medicines through the Yellow Card Scheme:

  • online at Yellow Card Scheme
  • by downloading and using the Yellow Card app on Apple or Android
  • by calling the Yellow Card scheme on 0800 731 6789 (9am to 5pm)

If you are unwell on the day of your booster vaccination

If you are unwell, wait until you have recovered to have your vaccine. You should not attend an appointment if you have a fever or think you might be infectious to others.

You may still catch COVID-19 after having the booster

The COVID-19 booster will reduce the chance of you becoming severely unwell from COVID-19 this spring and summer. It may take a few days for your body to build up some extra protection from the booster. Like all medicines, no vaccine is completely effective. Some people may still get COVID-19 despite having a vaccination, but any infection should be less severe.

Catching up with missed doses

If you have not yet had either of your first 2 doses of the vaccine (or a third dose for those with a weakened immune system) you should have them as soon as possible.

If you are eligible and you have missed an earlier booster, you should have a dose this spring to catch up. You will not need another dose during the summer.

Waiting after you have your vaccine

If you have a history of allergies, or if you had a reaction immediately after a previous dose, you may be advised to stay for 15 minutes after the vaccine. Please make sure you tell the vaccinator.

 

13th Mar 2023

Protected Learning Time

We are committed to giving our patients the best possible care and as part of this, all staff take part in a number of Protected Learning Time (PLT) sessions throughout the year.

This month, we are closed for our staff protected learning on Wednesday the 15th in the afternoon from 13:00. Should you require medical assistance during this time, please call 111 or go online at 111.nhs.uk. The practice will re-open as usual on Thursday the 16th of March.

Many thanks for your understanding.

9th Dec 2022

Scarlet Fever and Strep A - What you need to know!

Call 999 or go to A&E if:

• your child has difficulty breathing: you may notice grunting noises, or their tummy sucking under their ribs

• there are pauses when your child breathes

• your child’s skin, tongue or lips are blue

• your child is floppy and will not wake up or stay awake.

Signs of scarlet fever to look out for include:

• a sore throat

• headache

• fever, along with a fine, pinkish or red body rash with a ‘sandpapery’ feel.

As a parent, and you feel that your child seems seriously unwell, trust your own judgement

22nd Nov 2022

Autumn Covid Boosters

We have lots of availability this week for Autumn Covid vaccines  at The Chalfont and Gerrads Cross Hospital. Please note that booking is handled by National Booking Service and the link to refer for more information is https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/how-to-get-a-coronavirus-vaccine/how-to-get-a-booster-dose/ or dial 119 to book for one should you need. 

15th Sep 2022

2022 - 2023 Covid Clinics

We are offering covid vaccines as part of 'The Chalfont PCN' which includes us, The Allan and Hall practices. The PCN is now prioritising the housebound patients and the care home residents. Whenever possible they are also offering appointments via the National Booking Service. These appointments are delivered at the Chalfont and Gerrads Cross Hospital.

Please be aware that our staff will not be able to book an appointment for the covid vaccination as the booking is handled by the NBS. Please see the link attached or dial 119 to book for one. 

 https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/how-to-get-a-coronavirus-vaccine/how-to-get-a-booster-dose/

May we ask that you check regularly as there will be clinics available and running at the Chalfonts and Gerrards Cross Hospital in the coming weeks and booking slots will be available online soon.

Housebound patients will be contacted directly by the vaccination team over the next few weeks.

Thank you for your understanding and cooperation. 

15th Sep 2022

2022 - 2023 Flu Clinics

Flu clinics are currently being offered for all patients aged  65 or over and for patients aged 18 to 64 years of age 'at risk' i.e diagnosed with certain health conditions. 

We are running Flu Clinics for the above categories on the 24th of September and 15th of October at the Gold Hill Church Lane, Gerrards Cross SL9 9RF right next door to our St Peter site. 

Appointments are available to book via the patient access. If for any reason, you are unable to access these appointments online, please do ring our reception who will be more than happy to book one for you. 

For the cohort of well adults of 50-64 years of age, we are planning to deliver these on or after the 15th of October. Please await the text from us or an update on our website.

We are also contacting the parents of children that are aged 2 and 3 years of age and offering appointments. Please await a call or letter from us.