The Misbourne Practice: Serving Chalfont St Peter and Chalfont St Giles
At The Misbourne Practice, we are dedicated to delivering exceptional primary care to our patients. We strive for continuous improvement, ensuring every interaction is infused with courtesy, respect, and empathy. We treat each patient with the same kindness and consideration we would expect for ourselves and our loved ones.
Our Vision is to provide high standards of care that is accessible in as stress-free environment as possible to facilitate the health and well-being of both, our patients, and staff. We are dedicated to providing our patients with enhanced care, underpinned by preventative medicine in collaboration with local networks of primary care. Our aim is to be at the forefront of training the next generation of doctors and allied healthcare professionals to deliver the intended high-quality care for generation to come.
Our Mission is to provide our patients with professional, accessible, and high standards of care that inspires confidence in our patients and the community. Through our patient-driven, holistic approach, we provide convenient and continuous access to a well-trained and highly motivated primary healthcare team, in a safe, responsive, and caring environment.
Our Organisational Values:
Our Aims and Objectives are
Patient-Centered Approach: We believe in collaborative care, partnering with our patients through clear communication and transparency. We empower them to participate in their healthcare decisions, ensuring their unique needs and priorities are met.
Beyond Medical Care: We advocate for our patients within the wider NHS system, promoting healthy living and well-being through education, information, and empowerment. We collaborate with local services and healthcare professionals to provide holistic care, addressing both physical and mental health needs.
Continuous Feedback and Improvement: We value patient feedback and actively encourage participation through our patient participation group and friends and family surveys. This feedback helps us identify and address priorities, ensuring our services remain relevant and responsive to the community's needs.
Staff Wellbeing: The Misbourne Practice is committed to creating a safe and supportive environment for our staff. We equip them with the necessary skills and resources to perform their duties competently and confidently. We have a zero-tolerance policy for abuse, ensuring our staff feel valued and protected.
Commitment to Excellence: We are unwavering in our commitment to exceeding CQC standards and delivering the best possible patient experience. We continuously strive to improve our services and embrace feedback as a vital tool for growth.
